Operations · Quality · Live
Regulatory Watchtower
Live trends across customer complaints, with lot-level risk scoring against Fosdick inventory.
What needs attention
Statistically anomalous lots, themes, and clusters from the last 7 days. Auto-detected.
Trend
Daily complaint volume with 7-day rolling average.
Themes Over Time
Top incident types in the selected window. Click any panel to drill in.
Themes
Complaint categories ranked by recent volume. Click to drill in.
By Product
Complaints rolled up by product family. Click to drill in.
By City
Geographic distribution of complaints. Requires customer addresses — upload to enable.
Lot Risk Leaderboard
Complaint rate = complaints ÷ shipped units (received − in stock). Red ≥ 0.20%, Amber ≥ 0.05%. Rate is blank until received quantities are loaded — see footnote.
| Lot | Product | Complaints | Shipped | In Stock | Rate | Risk | Expires |
|---|
Recent Complaints
Click to expand · search & filter · full table moves to its own page in Phase 2.
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| Date | Customer | Incident | Product | Lot | Summary |
|---|